United Parcel Service: Automation investments and peak season readiness
UPS heads into the 2025 peak with a sharper, more automated network and a playbook built around precision, flexibility, and cost control. After two years of cyclical softness, customer mix shifts, and elevated inflation, the company has retooled its footprint, accelerated robotics and software deployments, and tightened the screws on peak playbook execution. The goal is clear: deliver high service at competitive cost, protect yield in the face of surcharge-heavy demand spikes, and convert structural cost-outs into operating leverage as volume returns.
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