Salesforce: AI expansion and profitability targets through 2030
Few companies embody the next frontier of enterprise technology quite like Salesforce. Once known purely as the pioneer of cloud-based customer relationship management (CRM), Salesforce is now redefining the category through artificial intelligence (AI) integration at scale. In 2025, its vision extends even further: to transform every customer workflow into an intelligent, autonomous, and profitable system. With its recent “Agentforce 360” unveiling at Dreamforce 2025, Salesforce has made clear that AI isn’t simply a feature—it’s the foundation for future growth, margin expansion, and its ambitious $60 billion annual revenue target by fiscal 2030.
This article explores Salesforce’s AI expansion strategy, product evolution, data ecosystem, and roadmap to profitability, offering a detailed look at how this digital powerhouse plans to balance innovation with sustained operational and financial discipline.
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