From golden chips to silicon chips: McDonald's robotic revolution 🍔

McDonald's, the fast-food giant known for its golden chips and Big Macs, is undergoing a significant transformation. The company is embracing automation and artificial intelligence (AI) to streamline operations and cut costs. This shift raises questions about the future of fast food and its workforce.

🤖 The drive towards automation

1. Self-service kiosks

Introduced in 2015, self-service kiosks now feature in over 9,000 U.S. locations. These touchscreen devices reduce wait times and improve order accuracy. Interestingly, customers tend to order more when using kiosks, increasing average check size by 5-6%.